Easter Follow-Up Plan

Phase 01

Get the invite out there

This week

Send the Easter prep email to all Coaches & Connect Leaders Sent

Attach the invite graphic and social media image. Two asks: invite someone you've been believing for — send it, post it, make the ask. And be ready to open your home and your group after Easter — a new face in your Connect Group, a seat at our Post-Easter Next Steps feast, or a yes when our Follow-Up Team says "this person needs you."

CLICK TO ENLARGE

Phase 02

Equip leaders this Easter

Huddles + Easter Sunday

Deliver the Hosting 2-Step Huddle in all Huddles

Connect + Complete framework — every team gets the same language going into Easter.

CLICK TO ENLARGE

Leader

Connect Leaders & Coaches: QR sticker on every phone

Instant connection tool — anyone can scan to check in, no friction in the moment.

Send Thursday, April 2nd

Connect card — Easter Sunday updated

Name

First & last name

Contact

Phone

I'd like to know more about (SELECT ALL THAT APPLY)

Connect Groups

Sundays

Events

+ add option

Selections guide Wednesday follow-up conversations — interns match each guest to the right next step.

Inroads

Inroad Leads — Easter Involvement

Welcome Spot Presence — Easter Sunday & Good Friday

Tag team with your Lead counterpart to be at the Welcome Spot on both Good Friday and Easter Sunday. Visible, present, and ready to connect.

Focus on Connect Card Flows — Week following Easter

Particular attention and focus on supporting Connect Card flows. Make sure every card is collected, logged, and actioned — nothing falls through the cracks.

Inroad Lead Presence at each Next Steps — Sunday following Easter

Tag team with your Inroad Lead counterpart to be at every Next Steps. Take a count of the Next Steps room by raise of hand (prompted by LP) — note how many were called or texted by the follow-up team that week. Send those numbers to Winnie before end of day.

Phase 03

Follow up well

Sunday → Wednesday → Sunday

Follow-up week — day by day

Monday
Podium text goes out to every guest who selected "I'm New" when registering for Easter or anyone who completed a Connect Card. This is the first touchpoint — it filters responses into call track vs text track.
Podium message — word for word
"Hey [First Name]! We loved having you with us this Easter 🙌 We'd love to connect with you — one of our team will give you a call on Wednesday. If you'd prefer a text instead, just reply Text and we'll keep staying connected with you that way!"
No reply = call on Wednesday  ·  Reply "Text" = text correspondence

Tuesday

Sort through responses & update the spreadsheet. Review who replied, who didn't, and get the call list ready for Wednesday.

@Winnie @Tania Inroads Team

Wednesday

Training + follow-up calls. Run a quick training session, then all interns hit the phones Wednesday afternoon. Three pods working simultaneously — call, connect, log every outcome.

Pod leads are overseeing and trouble shooting any issues that arise. How to log and update correctly and when to direct this to a coach or leader to make the call.

@Winnie @Tania @Jesse Interns

Winnie

Pod lead

Upstairs

Tania

Pod lead

Downstairs — back

Jesse

Pod lead

Downstairs — front

Wednesday Resources

Upload training docs, slides & materials

Easter Connect Calls — Tracking Spreadsheet

Open in Google Sheets →

Easter Follow-Up Call Guide

Scripts, prompts & reference →

Match each guest to the right next step based on their Connect Card selections. Track all outcomes in the Wednesday call tracker.

Connect Group

Match them to a group near them. Tables around the city — that's where community happens.

Next Steps

Invite them to Next Steps this Sunday. We have a gift waiting for them.

Other

Any meaningful follow-up — note it in the tracker so nothing falls through.

Thursday

Collect all responses & reporting. Jesse connects with Jace to compile outcomes and pull together the final numbers.

@Winnie @Jesse @Jace

Friday

Final Easter email goes out. Wraps up the Easter season — celebrates what happened and points everyone toward Sunday.

Sunday

Welcome Home Party — Next Steps ↓

Next Steps is packed. This isn't our normal Next Steps — it's elevated. Overall it should feel like the whole team went to the local pizzeria for lunch after church. These are significant moments — their first connection should be a meaningful one. We are not in a hurry to go anywhere.

Post-Easter

Detailed Follow-Up to Easter Plan

Numbers that came in from Easter

	MT	DT	HAM	Totals
Total Registrations	1,545	1,464	1,101	4,110
Connect Cards	11	30	15	56
I'm New from Regos	249	241	147	637
New Families	34	15	13	62
Calls to Make	294	286	175	755

LP Notes for LP's + Actions

Refer to the Easter Connect Calls Spreadsheet

▸Review your respective location's caller list. Any missing names — please feel free to add or take away. They are a list of Connect Card callers and Onboarders at your location.

▸Your location's caller list will call completed Connect Cards and New Families. Interns will assist and make calls to the rest of the call list from the "I'm New" option.

Review the Welcome Home Party — Next Steps Guide and make it happen at your locations

We will be inviting everyone to this important Sunday and to meet the team in that room. See the how-to guide below for the full breakdown.

Are you happy with the following Connect Groups to be highlighted at your respective locations for people to sign up for?

These are the groups we'll be pointing new people towards during follow-up calls and at Next Steps.

Downtown

Board Games & Parables The Welcome Table Gospel Choir

Midtown

Only by Your Spirit Ignite Fridays Wednesday Night Bible Study

Hamilton

Hammered by Grace Chillin in Christ Word Warrior Wednesdays

Team Jesse + Follow-Up Team: Training Video

How to Complete Easter Follow-Up Calls

Training walkthrough for the follow-up team — covers how to use the spreadsheet, make calls, log outcomes, leave voicemails, and send follow-up texts. Watch this before Wednesday.

Open Call Guide →

Click to add training video link

Easter Connect Calls — Spreadsheet

Easter Connect Calls — Tracking Spreadsheet

Open in Google Sheets →

●All the calls — broken down by campus and priority

●People and their phone numbers — everyone we need to make a call to

●Tracking — whether we've left a voicemail, sent a text, notes on a conversation, and what we've invited them to

●Accountability — who is responsible for making each call and every person assigned to make calls

●Podium, text, and voicemail templates — ready-to-use scripts for all follow-up callers

It's all laid out here.

LP Welcome Home Party — Next Steps

The Sunday following Easter is our Welcome Home Party at Next Steps. This is where the follow-up week culminates — everyone we've called, texted, and connected with is being pointed here. It should feel like a celebration, not a classroom. The goal: every new person who walked through our doors on Easter has a clear, warm, and exciting next step waiting for them this Sunday.

How-To Guide — Make It Happen

LP Your part

▸Announcements updated in Huddle and on stage — talk about the Special Welcome Home Next Steps this Sunday

During Next Steps

▸Connect Cards only for people who haven't filled one out or received a call midweek — no duplicates

▸Raise of hands moment — ask the room: "Raise your hand if you received a call or text from our follow-up team this week." Celebrate and take a count

▸Onboarders or Interns who made calls are to be at Next Steps — they should be the ones welcoming people in

Hospitality Ask your team

▸Elevate the food — hamburger sliders, sparkling water. Make it feel special, not an afterthought

Welcome Crew Nominate a lead

▸Move chairs away, place high top tables — standing-room, social atmosphere

▸Add music — speakers from TV or a portable speaker. Energy up before people walk in

▸A Hosting Coach at each location owns the execution of this on Sunday — nominated and empowered to make it happen

Events Small touch

▸Add a small creative touch to the space — balloons or equivalent in the corners of the room

@Jeff