Before You Dial
- A quick prayer — i.e. "Fill this call with your Holy Spirit."
- Open the spreadsheet before making any call.
- 1. Become familiar with the tabs in the spreadsheet.
- 2. Open your location's tab.
- 3. Search for your name in the Caller column to identify the calls you are to make.
- 4. The columns highlighted in red are there for you to update from your call.
- Check for any notes in the notes section — previous interactions, prayer requests, or flags that will help you personalize the conversation.
Introduce Yourself
Keep it warm, natural, and genuine. Here are a few openers to get you started — feel free to make them your own:
"Hi, is this [Name]? My name is [Your Name] — I'm a part of the C3 Toronto family, and I just wanted to give you a quick call. Were you able to make it out to one of our Easter services?"
"Hey [Name]! This is [Your Name] calling from C3 Toronto. I hope I'm catching you at a good time — I just wanted to reach out personally. Did you get a chance to come along to one of our Easter services?"
"Hi there — is this [Name]? Great! My name is [Your Name], I'm part of the team at C3 Toronto. I'm just making a few quick calls to connect with some of the people who signed up around Easter — were you able to make it out?"
Break the Ice
Ask if they made it out to Easter — then let the conversation breathe. One or two questions is plenty.
"Were you able to make it out to one of our Easter services this weekend?"
"Wonderful! What did you enjoy most about it?"
"No worries at all — we'd love to have you join us this Sunday!"
Extend an Invitation
There are three things you can invite them into. Read the room and pick the one that fits.
Option A — Connect Groups
Ask if they'd be interested in joining a Connect Group — a small group to go deeper in community and faith.
"One of the best ways to get connected here is through one of our Connect Groups — smaller groups of people gathering around shared interests and faith. Is that something you'd be open to?"
"Amazing! Let me grab your details and get you signed up. Which part of the city are you in?"
| Group Name | Registration Link |
|---|---|
| Downtown | |
| Board Games & Parables | c3toronto.ca/groups/board-games-parables |
| The Welcome Table | c3toronto.ca/groups/the-welcome-table |
| Midtown | |
| Only By Your Spirit | c3toronto.ca/groups/only-by-your-spirit |
| Ignite Fridays | c3toronto.ca/groups/ignite-fridays |
| Wednesday Night Bible Study | c3toronto.ca/groups/wednesday-night-bible-study |
| Hamilton | |
| Hammered by Grace | c3toronto.ca/groups/hammered-by-grace |
| Chillin in Christ | c3toronto.ca/groups/chillin-in-christ |
| Word Warrior Wednesdays | c3toronto.ca/groups/word-warrior-wednesdays |
Option B — Join Us on Sunday
If they're not ready for a Connect Group, invite them to a Sunday service and make it personal — let them know there's something special waiting for them.
"We'd absolutely love to have you join us this Sunday — it's a really beautiful time together. And actually, we have something special just for people who are newer to C3: a Welcome Home Party!"
"It runs right after each service in our Next Steps space. When the service wraps up, just ask any host and they'll walk you over — it's a great way to meet people and find your footing."
| Location | Address | Nearest Intersection | Service Times |
|---|---|---|---|
| Midtown | 25 Wanless Ave | Yonge & Lawrence | 9:00 AM · 10:30 AM · 12:15 PM |
| Downtown | 12 Pauline Ave | Bloor & Dufferin | 8:30 AM · 10:00 AM · 11:45 AM |
| Hamilton | 601 Burlington St E A | Hamilton, ON L9C 1E9 | 10:00 AM |
Option C — A Gracious Goodbye
If they're not interested in Connect Groups or Sunday services, that's okay! Leave the door open warmly.
"Absolutely, no pressure at all. We're just so glad you spent Easter weekend with us — it was a really special time. If you ever find yourself looking for a church community, we'd love to be at the top of your list."
"You can check out our website anytime to see upcoming events, kids camp, and everything else going on at C3."
After the Call — Update the Spreadsheet
- Add bullet-point notes on how the call went
- Focus on the columns highlighted in red at the top of the spreadsheet
- Note: Connect Group interest (and which group), Sunday attendance interest, or no interest
- Flag any prayer requests or follow-up needed