Every person entering our church through our 15 Inroads receives a Warm Hug from Ps Sam and Jess as they discover the flourishing life found in Jesus through the Local Church at C3 Assembly.
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Training Slides ↗
| Flow | Type | Inroads Lead | Default Assignee |
|---|---|---|---|
| Connect Card | Connection | Matt Household | Tania |
| Kids New Family | Connection | Matt Household | Kemi |
| Junior Youth New Family | Connection | Matt Household | — |
| Senior Youth New Family | Connection | Matt Household | — |
| Baptism | Connection | Matt Household | Piraveena |
| Child Dedication | Connection | Matt Household | Maddy Newkirk |
| C3 Kids | Team | Sarah Hardy | Fayo |
| Hospitality | Team | Matt Household | Tomi Jaiyeloa |
| Hosting | Team | Matt Household | Julia Paiva |
| Worship | Team | Matt Household | Jestine Allen |
| Service Production | Team | Matt Household | Vince Nwobodo |
| Production | Team | Matt Household | Teju Agbola |
| Creative | Team | Matt Household | Caris |
| Events | Team | Matt Household | Holly-beth Fudger |
| Youth | Team | Sarah Hardy | Sarah Hardy |
People Flow Inroads
Every way someone can enter our church is mapped, tracked, and followed up on — across all locations. No one falls through the cracks.
- Connect Card
- Connect Groups
- Teams
- New Families — Kids
- Junior Youth
- Senior Youth
- New Givers
- Baptism
- Child Dedications
- Pastoral Care
- Events
Working on it now - Website
- Contact Email
- Podium
- Social Media
Connection Workflow
Teams Workflow
Events Workflow
Every person who enters through an inroad receives a personalised, warm email — automatically. These are crafted to feel personal, not automated. Here's what they look like.
Each of the 15 inroads has its own tailored email template — all sent from the team on behalf of Ps Sam & Jess.
Every location has Inroad Leads and Default Assignees who carry the heart of follow-up.
People activated across this project
Inroads Leads, default assignees, and call teams across all locationsThe full scope and complexity of Project Orchestra lives on Miro. Every inroad is mapped out end-to-end — from the moment someone signs up, to the automated emails, to the human follow-up calls, all the way through to completion. Here's an overview of what that looks like:
The rest of this presentation is structured around this framework — Everyone, Hug, and Warmth — and how they work together to make sure every single person is reached.
Every inroad is tracked with live dashboards so we can see who's coming in, where they're at in the process, and where we need to improve.
