← Inroads

Role Description

Inroad Lead

Empower onboarders at your location to make sure every new person who steps toward our church through an identified workflow is followed up with the same love, warmth, and bold invitation Ps Sam and Jess would give if they'd met them themselves.

Core Areas of Ownership

1

People Flow Management

Support your location's Onboarders to respond fast — a phone call within 48 hours of someone entering a people flow — and with real care. Build a culture where they go the extra mile to connect people into the right connect group, team, or person. Clear bottlenecks, and escalate to Inroad HQ or the C3 Staff Followup Manager when needed. Use the Inroads dashboard to track follow-up as you go.

→ Your location's Onboarders
2

On-boarder Training

Train and retrain Onboarders with our Training Manual, during leader training at the start of the Fall and Winter semesters.

3

Hosting Team — Welcome Spot & Next Steps

Be on the Welcome Spot and at Next Steps. Champion a culture of connecting new people into the house with the Hosting Team and Welcome Crew.

What Success Looks Like

Who You Work With

Onboarders (default assignee of people flows) Inroad HQ Team C3 Staff Followup Manager Hosting Team / Welcome Crew

Resources

The Impact

People move from simply attending to the flourishing life found in the local church — by being known, discipled, and set on mission to connect others to God.