Staff Report · Presented by Josh Ray

Inroads + Discipleship Pathway +
5th GTA Location

Where we've come, and where we're going in Team Recruitment and Securing the Next Location.

Lead: Jesse Stevenson DR: Josh Ray Updated June 2026
Multiply
Team Recruitment

Our overarching church goal — growing the team that connects, disciples and activates people. Two areas carry it:

01 Discipleship Pathway02 Inroads
▶01

Discipleship Pathway

Owned by Ps Vanessa

Team Recruitment Goals — Progress Report.

1 Leadership Training Handbook Overhaul

Previous goal: Revamp the Coach, Connect Leader and Team Leader training handbooks for the summer season — collaborate with Head Coaches and Location Pastors to integrate the Discipleship Pathway into each handbook, with printed copies ready for Summer Leader Training, then gather feedback and revise before finalising the Fall edition.

▶Progress to date — completed updates significant overhaul
  • Combined all leadership training into one comprehensive handbook.
  • Updated branding from C3 Toronto to C3 Assembly.
  • Added a Pastoral Care section outlining what to do during a crisis.
  • Added greater clarity around what it means to live life above reproach.
  • Clearly outlined expectations for each leadership role.
  • Reviewed feedback / content with Head Coaches and Location Pastors for consistency and alignment.

New goal

Complete the overhaul of the Head Coach, Coach, Connect Leader and Team Leader handbooks by:

  • Including more practical leadership examples throughout each section.
  • Adding any missing leadership resources.
  • Completing a final review with Head Coaches and Location Pastors.
  • Partnering with the Creative Team to finalise design and formatting.
  • Delivering a polished handbook ready for August Leader Training.
▶Content still to be added Fall version
  • Holistic Discipleship.
  • Discipleship Pathway overview.
  • Practical leadership tools:
    • Connect Chats.
    • Team health conversations.
    • Practical ways leaders can help their teams succeed.
  • Head Coach section.
  • Coach "how to" guide for difficult conversations.
  • Pastoral Care / Benevolence form links.
▶Next steps to August training
  • LPs and HCs complete one final content review.
  • Incorporate any final revisions.
  • Send approved copy to Creative for design.
  • Complete final proofing.
  • Print handbooks for August 18 Leader Training.

Key deadlines

MilestoneDate
Final copy sent to CreativeJuly 5
First design reviewAugust 4
Design finalisedAugust 12
Printed handbooks readyAugust 18

Current Summer Handbook: Open the handbook (PDF) ↗

2 Discipleship Pathway Comms Strategy & Skilled Team Recruitment

Previous goal: Build a repeatable communication system within the Discipleship Pathway that clearly communicates location-specific serving needs to Location Pastors, leaders and coaches each season — establish the framework this season with full implementation in the Fall.

▶Progress to date location dashboards

The Discipleship Pathway team has begun developing location-specific dashboards that display:

  • Team health.
  • Serving trends.
  • Volunteer numbers.
  • Recruitment needs.
  • Key ministry insights.

These dashboards will become the central communication tool for assessing team health across all locations, with the DP team owning all communication.

New goal

Use the Discipleship Pathway dashboards as the primary communication system to regularly provide Location Pastors with accurate, measurable information on:

  • Team health.
  • Serving engagement and rhythms.
  • Team gaps.
  • Recruitment priorities.
  • Growth trends.

Build a sustainable process for collecting, organising and communicating this information consistently across all locations.

▶Next steps what's moving now
  • Gather accurate serving needs from every department and location.
  • Identify the largest team gaps across the church.
  • Add these needs to the dashboard for ongoing tracking.
  • Partner with LPs, department heads, Jesse and Laura C to create a consistent reporting rhythm.
  • Develop a measurable system for tracking serving involvement across all departments.
  • Use the dashboard to monitor progress and recruitment efforts over time.
Current blocker: the biggest challenge is understanding our actual volunteer needs — especially within the Creative team — as we don't yet have clear data on how many people are actively serving.

Project timeline

MilestoneDate
Team needs identifiedJuly 19
Dashboard updated with ministry needsJuly 31
Testing and feedback with LPs & Department HeadsJuly 31 – Aug 16
Dashboard revisions completedAugust 16
Full communication system launchedSeptember 1

Current dashboards (work in progress):

Connect Group Dashboard ↗ Team Dashboard ↗
▶02

Inroads

Owned by Jesse

Where We Are Today

Built

Inroads

The department, team & structure — HQ team + dedicated Inroad Leads at every location, with 15+ default assignees carrying the people flows. 60+ people activated across the project.

MylesZvikoKesianaTaniaAbigail
Inroads
Roadmap
Inroads Roadmap/c3inroads

Dashboard + Reporting Live

Live Looker Studio leadership dashboard, weekly report, and Linear-based issue tracking show how Inroads is doing in real time.

Owner: MylesTech: Jace
Dashboard
Inroads Pathway Dashboard/inroads-pathway
Built

Team Orientation Masterplan

System upgrade — all locations: rebuild and standardise across every campus — the LP script, breakout host JDs, training, Planning Centre scheduling, setup / teardown systems and people flows.

Owner: Abigail Tsau
Abigail's working doc ↗
Team
Orientation
Team Orientation Master Plan/team-orientation

Where We're Going

Two goals drive the season ahead: multiply the team and take new ground. Team recruitment is the overarching church goal — so it leads.

▶Multiplication Goal — Major Moves 4 priorities
  • Bring the Handbook to full completion — finish the Team Orientation handbook so every location runs off one standardised playbook. Major
  • Youth onboarding pathway. Partner with Ps Gerry, Maree & Sarah Hardy to build and document a clear, step-by-step pathway for getting youth onto team — drafted and in use by end of Q3. Sarah Hardy's plan ↗
  • Inroads Reporting upgrade. Track team onboarding vs Team Orientation attendance, closing the loop between recruited and activated.
  • Monthly team-needs comms. Work with Ps Vanessa on a comms strategy for specific team needs each month — surfaced at Team Orientation and in the monthly I,A,E comms.
▶Multiplication Goal — Minor Moves 3 items
  • Strengthen & align the Welcome Crew across all locations — working with Anton to bring Midtown in line with Downtown.
  • Follow-up plan for minor events — equip table hosts to help new people at Men's, HER, and Marketplace events.
  • Ownership Matrix — produce a clear matrix outlining what belongs to the Inroads team vs Location Pastors, so people run without checking in every time.
Vision
New GTA Location

Taking new ground — securing and launching C3 Toronto's 5th GTA location.

Etobicoke Location Search

Owned by Jesse

The search and assessment for the 5th GTA location — venues, comms status, financials, timeline and strategy — live on a dedicated page.

Open the Venue Tracker →

Key Next Steps